Contact Us
Contact Us
Our Commitment to Open Communication
At Footfinity, we believe that easy and reliable communication is an essential part of a trustworthy online shopping experience. This page explains how customers can contact us, what type of support we provide, and how inquiries are handled.
Customers are encouraged to reach out regarding products, orders, payments, shipping, returns, or general store policies. Our support system is designed to provide clear and accurate information without unnecessary delays.
How Customers Can Reach Us
Customers may contact Footfinity through our official support email address or by using the contact form available on our website. These are the only authorized communication channels operated by our business.
We do not provide support through unofficial phone numbers, personal email addresses, or third-party messaging platforms.
Email Support
Our primary communication method is email. Messages sent to support@footfinity.shop are reviewed by our support team during business hours.
Contact Form Assistance
The contact form allows customers to submit inquiries easily. Messages submitted through the form are treated the same as email inquiries and processed securely.
Chat Support Availability
Footfinity offers chat support availability 24/7 for general guidance and store information. Order-specific issues may still require email verification.
Business Details
Business Name: Footfinity
Chat Support: Available 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Email: support@footfinity.shop
Business Address: 12922 NE 100th Ln, Kirkland, Washington 98033, USA
