About Us
About Us
Our Business Introduction
Footfinity is an independent online retail store created to serve customers who are looking for reliable footwear, bags, and everyday accessories through a simple and transparent online shopping experience.
Our business operates digitally through our official website, allowing customers to browse products, place orders, and receive support without the need for physical store visits.
We focus on offering practical consumer products suitable for daily use. Our goal is to provide honest product information so customers can make informed purchasing decisions.
Our Product Range
Footfinity offers a variety of shoes, bags, and related accessories designed for general lifestyle use.
Product descriptions reflect actual characteristics such as material type, sizing, color variations, and intended usage.
We do not misrepresent product origin. Unbranded items are clearly shown as such, and branded items match what is delivered.
How We Operate as an Online Store
Orders are processed through secure online systems. Once placed, orders are reviewed, prepared, and shipped according to our shipping timelines.
Customers receive order confirmations via the email address provided at checkout.
Transparency in Pricing and Availability
All prices reflect the actual selling price at the time of purchase, excluding shipping or taxes unless stated otherwise.
If a pricing or listing error is identified, customers are contacted before order fulfillment.
Our Approach to Customer Trust
We believe trust is built through honest communication and consistent service. Public policy pages are available for customer review.
Customer Support and Communication
Customer support is provided only through our official email and chat system. We do not use unofficial phone numbers or third-party accounts.
Response times may vary during peak seasons or holidays, but every genuine inquiry is handled professionally.
Ethical and Legal Compliance
Footfinity does not knowingly sell counterfeit or prohibited products and complies with applicable e-commerce regulations.
Continuous Improvement
We regularly review operations, listings, and customer feedback to improve service quality. Policy updates are published on our website.
Social Media & Online Contact
Customers can also connect with Footfinity through our official social media platforms for updates and general inquiries.
Facebook: facebook.com/footfinity
Instagram: instagram.com/footfinity
Business Details
Business Name: Footfinity
Chat Support: Available 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Email: support@footfinity.shop
Business Address: 12922 NE 100th Ln, Kirkland, Washington 98033, USA
