Payment Policy
At Footfinity, we aim to provide customers with a secure and transparent payment experience. This Payment Policy explains how payments are processed on our website.
Accepted Payment Methods
We currently accept secure online payments through approved payment providers, which may include:
Major credit and debit cards Visa Mastercard American Express Discover Other payment methods displayed during checkout Available payment methods may vary depending on customer location and payment provider availability.
Payment Authorization
When an order is placed, the payment method provided is subject to authorization and verification. Orders may be delayed or canceled if:
payment authorization fails billing information is incorrect suspicious activity is detected fraud prevention systems flag the transaction Footfinity reserves the right to refuse or cancel transactions considered high-risk or unauthorized.
Currency and Pricing
All product prices are displayed in the applicable store currency unless otherwise stated. Customers are responsible for:
currency conversion fees international transaction fees banking charges imposed by their financial institution Shipping fees and taxes, where applicable, are calculated separately during checkout.
Secure Payment Processing
We use secure payment gateways and encrypted checkout systems to help protect customer payment information. Footfinity does not store complete credit card details on its servers. Payment processing is handled through trusted third-party payment providers that comply with industry security standards.
Billing Information
Customers must provide:
accurate billing details valid payment information correct cardholder information Providing false or unauthorized payment information may result in:
order cancellation account restrictions fraud investigations
Failed or Declined Payments
If a payment fails or is declined:
the order may not be processed customers may be asked to use an alternative payment method the order may remain pending until successful payment confirmation Customers should contact their bank or payment provider for issues related to declined transactions.
Order Verification
For security purposes, certain orders may require additional verification before processing or shipment. Verification may include:
confirmation of billing details identity verification address verification This process helps protect both customers and our business from unauthorized transactions.
Refund Processing
Approved refunds are issued back to the original payment method used during purchase. Refund processing times may vary depending on:
payment provider banking institution card issuer Most refunds are processed within several business days after approval.
Chargebacks and Disputes
Customers experiencing issues with an order are encouraged to contact our support team before initiating a chargeback or payment dispute. Unauthorized or fraudulent chargebacks may result in:
account restrictions refusal of future orders investigation by payment providers
Fraud Prevention
To maintain a secure shopping environment, Footfinity actively monitors transactions for:
unusual purchasing behavior suspicious activity unauthorized payment attempts Orders identified as potentially fraudulent may be delayed, reviewed, or canceled.
Policy Updates
Footfinity reserves the right to modify this Payment Policy at any time without prior notice. Updated versions become effective immediately upon publication on the website.
Contact Information
For payment-related questions or concerns, customers may contact us through:
Email:
support@footfinity.shop
Live Chat:
Available on our website
